NHTSA Complaint #10283509 — 2004 FORD EXPLORER STRUCTURE

Complaint Details

ODI Number	10283509
Vehicle	2004 FORD EXPLORER
Component	STRUCTURE
Date of Incident	September 7, 2009
Date Filed	September 10, 2009
Mileage	55,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

MY 2004 EXPLORER DEVELOPED A VERTICAL CRACK IN THE PLASTIC TAILGATE ATTACHED TO THE BACK GLASS. CRACK APPEARED TO THE LEFT OF THE FORD EMBLEM. ONCE THE CRACK APPEARED IT EVENTUALLY STARTED TO MOVE DOWN THE PLASTIC PIECE, WAS VISIBLE ON MY VEHICLE FOR APPROXIMATELY 5 MONTHS. ON SEPTEMBER 7, 2009 AS I WAS DRIVING DOWN THE HIGHWAY AND MY BACK GLASS SHATTERED AND THE PLASTIC TAILGATE PIECE UNATTACHED ITSELF AT THE SIDES FROM THE VEHICLE. VERY DANGEROUS. COULD HAVE AFFECTED OTHER DRIVERS ON THE ROAD HAD SOMEONE BEEN BEHIND ME. I ALSO HAVE A 3RD ROW SEAT IN VEHICLE WHICH WAS NOT IN USE AT THE TIME OR THEY COULD HAVE BEEN HIT BE DEBRIS AS WELL. *TR

Related Complaints for the 2004 FORD EXPLORER

Other STRUCTURE Complaints

#10700921 — March 22, 2015 — CRACKED REAR HATCH. I HAD HEARD ABOUT THIS PROBLEM AND MY HATCH DIDN'T CRACK TILL AFTER THIS COLD WINTER. BUT, THIS I...

#10667900 — December 23, 2014 — THE REAR LIFT GATE WINDOW OF MY 2004 FORD EXPLORER EXPLODED WHILE THE VEHICLE WAS PARKED. ACCORDING TO THE FORD DEAL...

#10667027 — December 18, 2014 — LEAVING WORK AT END OF DAY, PULLED OUT OF PARKING SPACE AND REAR GLASS SHATTERED. THE EDGES OF THE BACK HATCH PULLED ...

#10627965 — August 25, 2014 — EXACT DATES ARE VARIOUS , VEHICLE HAS 39000 MILES ON IT PRESENTLY , HAVE MULTIPLE VEHICLES , DRIVE OVER THE ROAD TRUC...

#10567648 — March 6, 2014 — CRACKED PANEL BELOW REAR WINDOW, WENT TO GARAGE AND FOUND THIS, CRACKED ALL THE WAY THRU. *TR

Recent Complaints for the 2004 FORD EXPLORER

#11591062 — SERVICE BRAKES — May 28, 2024 — on [XXX] brought to local shop on power steering leak. Week before, Paid $50 for inspection. on [XXX] appointment was...

#11570989 — FUEL/PROPULSION SYSTEM — February 9, 2024 — I need a new gas tank for my vehicle and Ford stopped making the gas tank for my vehicle. That is a very big safety i...

#11533148 — FUEL/PROPULSION SYSTEM — July 19, 2023 — Smoke for a good 5 mins under the hood oil leeking

#11518469 — ENGINE — April 22, 2023 — Back windows fell off track and windows fell down, cannot roll them up. AC and Heater broke and won't work at all. Fu...

#11518469 — FUEL/PROPULSION SYSTEM — April 22, 2023 — Back windows fell off track and windows fell down, cannot roll them up. AC and Heater broke and won't work at all. Fu...