NHTSA Complaint #10282996 — 2002 JEEP LIBERTY

WE HAVE A JEEP 2002 LIBERTY. IN THE PAST 2 YEARS OUR REAR WINDOWS HAVE MALFUNCTIONED. THE FIRST HAPPENED OVER 2 YEARS AGO ON JUST THE REAR PASSENGER SIDE. JUST THIS YEAR WE HAD BOTH REAR (DRIVER AND PASSENGER) WINDOWS FALL. TO GET THEM FIXED COST $350 A PIECE. THIS IS THE SECOND TIME FOR THE PASSENGER SIDE. I WENT TO PRECISION AUTO TUNE TO FIX IT AND WHEN THEY CALLED JEEP FOR THE PART THE PERSON OVER THERE ALREADY KNEW IT WAS A JEEP LIBERTY BEFORE MY MECHANIC EXPLAINED WHAT MODEL IT WAS. MY MECHANIC SAID THERE WAS NO RECALL FOR THIS. MY PROBLEM IS THAT WE RARELY USE THOSE BACK WINDOWS AND FOR THEM TO MALFUNCTION LIKE THIS IS REALLY CONCERNING, ESPECIALLY FOR THE ONE WE ALREADY REPAIRED. I HOPE THERE IS SOMETHING YOU ALL CAN FIND BECAUSE THIS IS REALLY EXPENSIVE. *TR