NHTSA Complaint #10282935 — 2004 FORD F-150 VISIBILITY

Complaint Details

ODI Number	10282935
Vehicle	2004 FORD F-150
Component	VISIBILITY
Date of Incident	September 4, 2009
Date Filed	September 5, 2009
Mileage	68,075 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I, LIKE THOUSANDS OF OTHERS OF CONCERNED CONSUMERS, HAVE EXPERIENCED FAULTY WINDOW REGULATORS IN MY 2004 FORD F-150. LAST NIGHT, MY REAR WINDOW BROKE WHEN TRYING TO ROLE IT UP. SEVERAL MONTHS AGO, MY DRIVER WINDOW BROKE WHEN I WASN'T EVEN USING THE WINDOW OR NEAR THE TRUCK. I JUST WALKED OUT TO MY TRUCK WITH THE WINDOW DOWN - THINKING SOMEONE HAD BROKEN INTO MY TRUCK. WHEN COMPLAINING TO FORD, THEY SAID THERE IS NOTHING THAT CAN BE DONE. THE GUY AT THE FORD SERVICE DEPARTMENT AT MY LOCAL DEALERSHIP SAID HE HAD THE SAME TRUCK AT THE TIME AND HAD ALREADY REPLACED 3 ON HIS TRUCK. AS FOR CORRECTING THE PROBLEM WHEN DOING THE $350 REPAIR, HE TOLD ME THE REPAIR IS THE SAME AS IT WAS MANUFACTURED AND HE ACKNOWLEDGED PROBLEM WOULD REPEAT OVER TIME. PAYING OVER $30,000 FOR A TRUCK AND HAVING WINDOWS BREAKING LIKE THIS IS ABSURD. FOR FORD TO REFUSE TO CORRECT THE PROBLEM IS MORE ABSURD. CONSUMERS NEED YOUR HELP, PLEASE DO SOMETHING. *TR

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