NHTSA Complaint #10282787 — 2000 HYUNDAI SONATA

I WAS APPROACHING A RED LIGHT AND WHEN I PRESSED MY BRAKES MY DRIVING AXLE SEPARATED FROM MY FRONT DRIVER'S SIDE TIRE. AFTER THAT HAPPENED A MECHANIC LIFTED MY CAR UP AND WE SAW THAT THE FRAME WAS ALMOST COMPLETELY COVERED WITH RUST. I CALLED THE CUSTOMER SERVICE NUMBER FOR THE COMPANY THAT MAKES THE VEHICLE WHERE I WAS INFORMED THAT THE VEHICLE FRAME IS UNDER RECALL AND IS TO BE REPLACED. ONCE THE VEHICLE WAS TAKEN TO THE CAR DEALERSHIP, THE SERVICE DEPARTMENT INFORMED ME THAT THE BOLTS HAD SEIZED TO THE FRAME BECAUSE OF THE RUST AND THE ONLY WAY TO REPLACE THE FRAME WOULD BE TO CUT THE BOLTS OFF. BY DOING SO OTHER PARTS WOULD HAVE TO BE REPLACED RESULTING IN FEES COMING TO A TOTAL OF $3500, WHICH IS MORE THAN THE VALUE OF THE CAR. BECAUSE THE FRAME WAS UNDER RECALL, I WAS UNDER THE ASSUMPTION THAT ALL DAMAGE TO THE CAR RESULTING FROM THE RECALLED FRAME WOULD BE COVERED BUT THE DEALERSHIP REFUSES TO COVER THE PARTS AND LABOR RESULTING FROM THE RUSTY FRAME. *TR