NHTSA Complaint #10282645 — 2005 CHRYSLER PACIFICA

THIS IS THE SECOND TIME IN APPROXIMATELY TWO YEARS THAT I'VE HAD TO HAVE THE SAME FRONT SPEED SENSOR ON MY 2005 PACIFICA REPLACED. ON SEPTEMBER 13, 2007, THE FRONT SENSOR WAS REPLACED. IT WAS STILL UNDER WARRANTY AT THIS TIME AT 33,000 MILES. WE WERE TOLD BY THE TECHNICIAN THAT IT WAS "DEFECTIVE." YET, THERE WAS NO RECALL ISSUED FOR THE VEHICLES AFFECTED BY THIS. FAST FORWARD TWO YEARS, MY CAR HAS OVER 50K MILES, IS NO LONGER UNDER WARRANTY, AND THE SAME SENSOR HAS GONE OFF. NOW, IT IS A 316.00 JOB. THE PART ONLY COSTS 48.99 THROUGH PEP BOYS, SO THE DEALERSHIP (JONES JUNCTION IN BEL AIR, MD) IS ROBBING ME FOR 268.00 IN LABOR ON A SERVICE THAT TAKES ALL OF 15 MINUTES TO TAKE THE WHEEL ON AND OFF. PLEASE INVESTIGATE THIS TRAVESTY OF JUSTICE. I HAVE BEEN ON THE INTERNET AND IT SEEMS THIS IS A COMMON PROBLEM WITH MY YEAR, MAKE, AND MODEL, AND SHOULD BE ADDRESSED BY CHRYSLER. *TR