NHTSA Complaint #10282568 — 2006 FORD TAURUS

TL*THE CONTACT OWNS A 2006 FORD TAURUS. WHEN EVER IT RAINED, WATER ACCUMULATED IN THE FLOOR ON THE FRONT PASSENGER SIDE OF THE VEHICLE. THE DEALER DIAGNOSED THE FAILURE, REPLACED THE COWL PANEL AND RAIN HAT. THE REPAIR WAS UNSUCCESSFUL AND WATER WAS ON THE FLOOR AGAIN AFTER IT RAINED. THE DEALER STATED THAT A WATER STAIN CAME FROM THE AIR CONDITIONER. THEY ALSO STATED THAT THEY NEEDED TO REPLACE THE DASHBOARD, THE PAD ON THE WIRE FALL AND RE-SEAL ITEMS AROUND THE HEATER BOX. THE CONTACT STATED THAT DUE TO THE MANUFACTURERS DEFECT, THE REPAIR WOULD NOT REMEDY THE FAILURE. THE MANUFACTURER STATED THAT THEY WOULD NOT BE RESPONSIBLE FOR ANY OF THE REPAIR COSTS. THE CURRENT AND FAILURE MILEAGES WERE 75,100.