NHTSA Complaint #10282417 — 2003 JEEP LIBERTY STEERING

Complaint Details

ODI Number	10282417
Vehicle	2003 JEEP LIBERTY
Component	STEERING
Date of Incident	August 18, 2009
Date Filed	August 31, 2009
Mileage	106,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

MY 2003 JEEP LIBERTY WILL NOT START. I REPLACED THE KEY LOCK COMPONENT 4 MONTHS AGO. NOW, MY DEALER IS TELLING ME THAT I NEED AN ENTIRE STEERING COLUMN AT THE COST OF $1000. I AM NOT ALONE GO TO WWW.TOPIX.COM/FORUM/AUTOS/JEEP-LIBERTY/T4EDN8HGLD2H8123L/P3 FOR A WEALTH OF SIMILAR COMPLAINTS. HOW CAN THIS NOT BE A RECALL? THE PROBLEM SEEMS TO EXIST TO THE NEWEST OF JEEP LIBERTYS. THE PART IS IN ON A 1-2 MONTH BACK ORDER. I AM VERY STRESSED OUT OVER THIS. MY VIN # IS INCORRECT BECAUSE IT IS AT THE DEALER AND I DON'T HAVE ACCESS TO IT. *TR

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