NHTSA Complaint #10282060 — 2005 FORD MUSTANG

TL*THE CONTACT OWNS A 2005 FORD MUSTANG. WHILE BACKING THE VEHICLE UP SHE NOTICED A BANGING NOISE COMING FROM THE FRONT OF THE VEHICLE. SHE EXITED THE VEHICLE TO LOOK FOR A FAILURE BUT DID NOT NOTICE ANY SO SHE PROCEEDED TO HER DESTINATION; HOWEVER, NOISE BECAME LOUDER. WHEN THE CONTACT REACHED HER DESTINATION SHE DISCOVERED THAT THE CRANK SHAFT PULLEY WAS LAYING IN THE FRAME OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY AND A MECHANIC STATED THAT THE SERPENTINE BELT WAS DAMAGED AND WAS NO LONGER ON THE PULLEY. THE VEHICLE IS BEING REPAIRED AT A COST OF $700.00. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGE WAS 74,000.