NHTSA Complaint #10282007 — 2002 DODGE RAM 2500

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	10282007
Vehicle	2002 DODGE RAM 2500
Component	UNKNOWN OR OTHER
Date of Incident	August 20, 2009
Date Filed	August 27, 2009
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

MY 2002 DODGE RAM DASH IS FALLING APART. IT IS A TWO PART DASH, WITH BOTH PARTS CRACKED APART AND GETTING WORSE. NOW A PIECE IS INSIDE THE DASH SYSTEM OVER THE STEERING WHEEL. THIS SEEMS TO BE A WELL KNOWN PROBLEM AS WHEN I WENT TO THE LOCAL DODGE DEALERSHIP AND SHOWED THE ISSUE TO THE PARTS REPRESENTATIVE, HE INDICATED THAT HE KNEW ALL ABOUT THIS ISSUE. REPLACEMENT PARTS ARE CLOSE TO $400 FOR EACH PART, OR ALMOST $800 FOR BOTH DEFECTIVE DASH PARTS, NOT COUNTING THE LABOR FOR REMOVING THE DASH TO REMOVE THE BAD PARTS AND INSTALL NEW ONES. I AM CONCERNED ABOUT DASH PIECES FALLING INSIDE THE DASH AND CAUSING ELECTRICAL PROBLEMS THAT MAY AFFECT A SAFE DRIVE. *TR

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