NHTSA Complaint #10281967 — 2004 BMW Z4 STEERING:COLUMN

Complaint Details

ODI Number	10281967
Vehicle	2004 BMW Z4
Component	STEERING:COLUMN
Date of Incident	July 31, 2008
Date Filed	August 27, 2009
Mileage	62,938 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MD

Consumer Description

TL*THE CONTACT OWNS A 2004 BMW Z4. THE STEERING WHEEL FAILED WHEN THE TEMPERATURE WAS OVER 85 DEGREES. IT WAS DIFFICULT TO MAKE RIGHT AND LEFT TURNS AND DRIVE NORMALLY WITHOUT VEERING INTO ANOTHER LANE AND LOOSING STEERING CONTROL. THE DEALER STATED THE FAILURE WAS LOCATED IN THE STEERING COLUMN ASSEMBLY. THE ESTIMATED COST TO REPAIR THE STEERING ASSEMBLY WAS $3,400. THE MANUFACTURER IS AWARE OF THE FAILURE AND STATED THAT THEY WILL INVESTIGATE AND LET HER KNOW IF THEY WILL ASSIST WITH THE REPAIR COST. THE FAILURE MILEAGE WAS 62,938. UPDATED 10/5/09 *CN UPDATED 10/07/09

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