NHTSA Complaint #10281891 — 2001 DODGE CARAVAN

TL*THE CONTACT OWNS A 2001 DODGE CARAVAN. THE CONTACT STATES WHILE DRIVING APPROXIMATELY 30 MPH ON NORMAL ROAD CONDITIONS. THE RADIO SYSTEM FAILED WITHOUT ANY WARNING. THE VEHICLE WAS EQUIPPED WITH THE MANUFACTURER'S STEREO SYSTEM. A NEW RADIO SYSTEM WAS PURCHASED AND INSTALLED BY A TECHNICIAN THE SAME FAILURE OCCURRED. THERE WAS A SAFETY DEFECT RECALL UNDER NHTSA CAMPAIGN ID NUMBER 04V531000 (EQUIPMENT; ELECTRICAL;RADIO/TAPE DECK/CD ETC). THE CONTACT EXPERIENCED THE IDENTICAL FAILURE MENTIONED IN THE RECALL. HOWEVER, THE VIN NUMBER WAS EXCLUDED FROM THE RECALL DEFECT. THE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 117,000. THE VIN WAS NOT AVAILABLE. BL