NHTSA Complaint #10281670 — 2007 FORD FREESTYLE

I OWN A 2007 FORD FREESTYLE ON THE 13TH OF AUGUST MY CAR STARTED TO LURCH WHILE DRIVING & THEN THE WRENCH LIGHT CAME ON, DROVE CAR TO REPAIR CENTER MECHANIC CAME OUT AND LOOKED AT THE CAR, MECHANIC HAD HIS FOOT ON THE BRAKE PUT THE CAR IN GEAR & ENGINE WOULD REV WITH OUT GAS PEDAL BEING TOUCHED & CAR WOULD LURCH, REPAIR SHOP KEPT CAR TO SO THEY COULD HOOK IT UP TO THE COMPUTER & RUN THEIR TEST, NEXT DAY THE CALLED & SAID IT WAS THE THROTTLE BODY (PART # IS 5F9Z-9E926-B) & SAID THEY COULD ORDER THE PART EXPEDITED AND HAVE IT IN 1-2 BUSINESS DAYS, THAT WAS THE 14TH OF AUGUST, AFTER THE 18TH THE SERVICE MANAGER STARTED CHECKING ON THE PART TODAY IS THE 24TH AND WE STILL HAVE NO RESPONSE FROM FORD AS TO WHEN PART WILL BE AVAILABLE, AS PART IS ON BACK ORDER, HAVE LOOKED ONLINE & THERE SEAM TO BE SEVERAL COMPLAINTS ABOUT THIS THROTTLE BODY PART NOT WORKING RIGHT & PEOPLE HAVING WORSE DRIVING EXPERIENCES THEN I HAD. *TR