NHTSA Complaint #10281323 — 2003 FORD FOCUS

TL* THE CONTACT OWNS A 2003 FORD FOCUS. WHILE DRIVING THE INSTRUMENT PANEL FAILED TO OPERATE NORMALLY. THE GAS GAUGE AND THE SPEEDOMETER INTERMITTENTLY FAILED TO REGISTER THE FUEL LEVEL AND SPEED. THIS OCCURS APPROXIMATELY 6 TO 7 TIMES A DAY. THE DEALER STATED THE COST TO DIAGNOSE THE FAILURE IS $70.00. A LOCAL MECHANIC STATED THAT HE IS AWARE THAT THE FAILURE EXIST WITH HER YEAR, MAKE AND MODEL VEHICLE; HOWEVER, HE WOULD ALSO HAVE TO MAIL THE PART TO BE REPAIRED BY ANOTHER FACILITY. THE PARTS WOULD BE AVAILABLE WITHIN 2 DAYS DUE TO THE ODOMETER READING. THE CONTACT IS REQUESTING THAT THE MANUFACTURER ASSUMES THE COST TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 90000 AND THE CURRENT MILEAGE WAS UNKNOWN.