NHTSA Complaint #10281187 — 2003 LEXUS RX300

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number	10281187
Vehicle	2003 LEXUS RX300
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	August 15, 2009
Date Filed	August 20, 2009
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

THE TRANSMISSIONS IN LEXUS RX300 MODELS ARE UNSAFE. THE TRANSMISSION IN MY RX300 HAD TO BE REPLACED AT 70,000 MILES AND AGAIN AT 120,000 MILES. LEXUS IS NOT STANDING BEHIND THEIR PRODUCT. THERE HAVE BEEN NUMEROUS COMPLAINTS ABOUT THE TRANSMISSION IN THE RX300 MODEL. LEXUS WILL NOT ACKNOWLEDGE THIS DEFECT. ALSO, I WAS MISLED AT THE DEALERSHIP THE FIRST TIME THEY REPLACED THE TRANSMISSION. I WAS ASSURED THAT THE TRANSMISSION WAS NOT "REFURBISHED", WHEN, INDEED, IT IS NOT A NEW TRANSMISSION. THE DEFINITION OF THE WORD "REFURBISHED" WAS IN QUESTION. THE TRANSMISSION GOING OUT REPEATEDLY AND SO EARLY IN THE RX300 MODEL IS A SAFETY HAZARD. LEXUS' FAILURE TO ACKNOWLEDGE THE PROBLEM AND THEIR DECISION TO WAIT UNTIL SOMEONE HAS A PROBLEM WITH THE TRANSMISSION IS A SAFETY ISSUE IN ITSELF. *TR

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