NHTSA Complaint #10280646 — 2005 TOYOTA SIENNA

STRUCTURE:BODY:HATCHBACK/LIFTGATE issue reported to NHTSA

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Complaint Details

ODI Number	10280646
Vehicle	2005 TOYOTA SIENNA
Component	STRUCTURE:BODY:HATCHBACK/LIFTGATE
Date of Incident	August 15, 2009
Date Filed	August 17, 2009
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

MY REAR HATCH ON THE 2005 TOYOTA SIENNA MINIVAN DOES NOT STAY UP WHEN OPENED. THE WEIGHT OF THE REAR DOOR (TRUNK) MAKES THIS VERY DANGEROUS AS I PUT THINGS IN AND TAKE THEM OUT BECAUSE I HAVE TO HOLD IT UP WITH ONE HAND. NO ACCIDENTS OR ANYTHING ELSE OCCURRED, SO I THINK IT IS JUST A WEAR ISSUE. THE DEALERSHIP IS CHARGING AN EXCESSIVE AMOUNT TO FIX IT. ALSO MY SLIDING PASSENGER SIDE DOOR WILL NOT WORK AUTOMATICALLY WHEN THE BUTTON IS PUSHED ANYMORE. NO ACCIDENTS OR OTHER DAMAGE.*TR

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