NHTSA Complaint #10280328 — 1994 FORD E-350

WHEN I AM DRIVING MY 1994 E350 DIESEL TRUCK, THERE WILL BE A SUDDEN LOSS OF POWER STEERING AND BRAKES RESULTING IN A LOSS OF ABILITY TO STOP THE TRUCK. FORTUNATELY, I WAS TRAVELING AT A SLOW SPEED WITH PLENTY OF CLEARANCE AHEAD OF ME AND WAS ABLE TO PULL THE TRUCK OFF THE ROAD AND HAVE IT TOWED IN TO A MECHANIC SHOP. SO FAR THE SERPENTINE BELT HAS BEEN REPLACED, A NEW TENSIONER INSTALLED, AND A NEW IDLER PUT IN. UNFORTUNATELY, THE PROBLEM PERSISTS AND IS VERY DANGEROUS. I SEE THAT A RECALL WAS ISSUED # 9610030000 BY NHTSA FOR 1994 FORD ECONOLINE E350 TRUCKS WITH SERPENTINE BELT PROBLEMS AND THAT THE FORD DEALERS HAVE AGREED TO REMEDY THE PROBLEM. WHEN I CALL FORD, THEY SAY THAT MY VIN# IS NOT AMONG THOSE THAT WERE RECALLED. THIS IS THE 3RD TIME I HAVE LOST POWER STEERING AND BRAKES DUE TO A SERPENTINE BELT MALFUNCTION. I BELIEVE THAT MORE VEHICLES MANUFACTURED THAT YEAR SHOULD BE INCLUDED IN THE RECALL. *TR