NHTSA Complaint #10280142 — 2008 TRIUMPH ROCKET III TOURING

FAILURE OF CLUTCH ACTUATOR ASSEMBLY ON 2008 MODEL TRIUMPH ROCKET III TOURING MOTORCYCLE. 1. THE EVENTS LEADING UP TO THE FAILURE - NEW BIKE, 5000KMS, LOUD NOISE COMING FROM CLUTCH HOUSING. REQUESTED SUPPLIER TO EXAMINE THIS. THEY CONCLUDED THERE WAS NOTHING WRONG. I TOOK IT HOME AND DISMANTLED THE CLUTCH MYSELF TO FIND THAT THE CASE HARDENING ON THE CLUTCH ACTUATOR ROD HAD FAILED AND THE NEEDLE ROLLER BEARINGS HAD DUG INTO THE SHAFT CAUSING THIS NOISE. THE SHAFT WAS VERY CLOSE TO FAILING AND THE NEEDLE ROLLERS WERE DAMAGED. I SET PHOTOGRAPHS OF THE DAMAGE TO THE BIKE SUPPLIER (BIKEBIZ) AND THEY AGREED TO FIX IT. I TOOK 10 WEEKS TO GET ANY ACTION FROM TRIUMPH TO PROVIDE THE PARTS. I HAVE NO FAITH IN THE REPLACEMENT PARTS AND WILL NOW GET RID OF THE BIKE. ENGINE NUMBER: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR