NHTSA Complaint #10279899 — 2003 FORD FOCUS ELECTRICAL SYSTEM

Complaint Details

ODI Number	10279899
Vehicle	2003 FORD FOCUS
Component	ELECTRICAL SYSTEM
Date of Incident	August 7, 2009
Date Filed	August 10, 2009
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VT

Consumer Description

MY BRAKE LIGHTS AND CRUISE CONTROL FAILED: THE RESULT OF THE WIRING HARNESS BEING CONSTANTLY ABRADED IN THE HINGE OF THE HATCHBACK. ALL OF THE WIRES WERE EXPOSED, AND IT CAUSED NOT ONLY A DRIVING SAFETY HAZARD, BUT A FIRE HAZARD AS WELL. IN THE YEAR 2000, THIS SAME PROBLEM CAUSED A RECALL OF THE 2000 FORD FOCUSES, BUT I HAVE WRITTEN TO FORD AND THEY DENY ANY RESPONSIBILITY FOR MY CAR. "THANK YOU FOR CONTACTING THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER REGARDING THE WIRING HARNESS CONCERN ON YOUR 2003 FORD FOCUS. YOUR VEHICLE IS NOT INVOLVED IN ANY RECALLS OR CUSTOMER SATISFACTION PROGRAMS AT THIS TIME." IS THEIR RESPONSE. I AM HAVING THE PROBLEM CORRECTED BY MY MECHANIC: HE WILL LENGTHEN THE WIRES SO THAT THEY CANNOT BE CAUGHT IN THE HINGE. FORD ONLY WILL REPLACE THE ENTIRE HARNESS, WHICH IS THE SAME AS THE ONE THAT FAILED. *TR

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