NHTSA Complaint #10279660 — 2003 FORD TAURUS

SUSPENSION:FRONT issue reported to NHTSA

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Complaint Details

ODI Number	10279660
Vehicle	2003 FORD TAURUS
Component	SUSPENSION:FRONT
Date of Incident	August 5, 2009
Date Filed	August 7, 2009
Mileage	107,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

I HAD MY 2003 FORD TAURUS INSPECTED BY A LOCAL GARAGE ON FRIDAY, JULY 31ST. 2009 IN AMBLER, PA. I WAS INFORMED THAT I NEEDED TO HAVE MY SWAY BARS REPLACED TO PASS INSPECTION. THE WORK WAS PERFORMED AND MY CAR PASSED ITS STATE INSPECTION. ON WEDNESDAY AUGUST 5TH, 2009 AS MY WIFE BACKED OUT OF OUR DRIVEWAY WITH MY 1-YEAR OLD AND 2-YEAR OLD DAUGHTERS IN THE CAR, THE FRONT, DRIVERSIDE TIRE SUDDENLY, AND WITHOUT WARNING FAILED. THINKING IT WAS JUST A FLAT, I PREPARED TO PUT THE SPARE TIRE ON THE CAR. UPON REMOVING THE LUGNUTS, I REALIZED THE PROBLEM WAS MUCH MORE SERIOUS. THE COIL SPRING HAD SNAPPED AND PUNCTURED THE TIRE, RENDERING IT USELESS. (THE TIRES WERE BRAND NEW, I HAD JUST PURCHASED THEM IN ORDER TO PASS MY STATE INSPECTION.) I WAS FORCED TO HAVE MY CAR TOWED BACK TO THE GARAGE THAT PERFORMED THE INSPECTION. THIS WAS THE FIRST TIME THIS HAPPENED. MY LOCAL REPAIR SHOP FIXED THE PROBLEM, BUT I WAS FORCED TO PAY OUT OF POCKET. *TR

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