NHTSA Complaint #10279091 — 1999 FORD MUSTANG CONVERTIBLE

SWE PURCHASED OUR 1999 FORD MUSTANG GT NEW AND A 25K MILES YHE REAR END DIFFERENTIAL WAS MAKING A LOT OF NOISE. FORD REPLACED THE ENTIRE THIRD MEMBER UNIT AND ALL CARRIER BEARINGS. AT 35K MILES THE ISSUE REOCCUED AND THIS TIME WE TOOK THE CAR TO A DIIFERENTIAL SPECIALIST WHO SAID THE CARRIER BEARINGS ON ONE SIDE WERE COMPLETELY GONE AND REPLACED THEM. THEN AT 45K MILES THE SEME ISSUE DEVELOPED AND WE TOOK IT BACK TO THE DIFFERENTIAL EXPERT. HE COULD NOT UBDERSTAND THE FAILUER AND UPON FURTHER ANALYSIS DETERMINED THE THE DIFFERENTIAL HOUSING WAS BENT AND HIS VIEW WAS THAT IST WAS MANUFACTURED THAT WAY OR IT BENT I=ON THE DELIVERY RIDE TO THE DEALERSHIP. THE DIFF HOUSING WAS PROFESSIONALLY STRAIGTENED AND NOW THE CAR HAS 95K MILES ON IT AND NO FURTHER PROBLEM. WE WROTE FORD ABOUT THIS AND NEVER RECEIEVED A REPLY. *TR