NHTSA Complaint #10279063 — 2006 TOYOTA MATRIX STRUCTURE:FRAME AND MEMBERS

Complaint Details

ODI Number	10279063
Vehicle	2006 TOYOTA MATRIX
Component	STRUCTURE:FRAME AND MEMBERS
Date of Incident	May 22, 2009
Date Filed	August 1, 2009
Mileage	21,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NM

Consumer Description

MY 2006 TOYOTA MATRIX HAS DEVELOPED EXTREME CUPPING OF THE TIRES AT 21, 000 MILES DESPITE REGULAR ROTATIONS AT 5,000, 10,186, AND 14,722 MILES. I HAD BEGUN TO NOTICE A CHANGE IN THE SOUND OF THE TIRES AT 21,500 MILES. MY MECHANIC REFUSED TO ROTATE THE TIRES AT 21,981 MILES SAYING SOMETHING WAS WRONG WITH THE STRUTS THUS CAUSING EXTREME WEAR ON THE TIRES. I WENT TO THE LAS CRUCES TOYOTA IN NEW MEXICO WHERE I PURCHASED THE CAR BUT THEY SAID NOTHING WAS WRONG AND REFUSED TO REPLACE STRUTS OR PROVIDE NEW TIRES. MANY COMPLAINTS ABOUT THIS PROBLEM RELATED TO THE TOYOTA MATRIX HAS BEEN POSTED ON THE CONSUMER REVIEW SITE FOR EDMUNDS.COM. TOYOTA REFUSES TO ADDRESS THE PROBLEM. *TR

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