NHTSA Complaint #10278745 — 1995 CADILLAC SEVILLE

TL*THE CONTACT OWNS A 1995 CADILLAC SEVILLE. WHILE BACKING OUT OF A PARKING SPACE, THE DRIVER HEARD A LOUD SOUND UNDERNEATH THE HOOD OF THE VEHICLE. HE THEN NOTICED SMOKE COMING FROM THE HOOD AND THE FENDER. HE PARKED THE VEHICLE, OPENED THE HOOD, AND NOTICED SMALL FLAMES COMING FROM THE ENGINE COVER. THE FLAMES WERE EXTINGUISHED WITH A FIRE EXTINGUISHER. THE CONTACT PUSHED THE VEHICLE BACK INTO A PARKING SPACE AND DISCONNECTED THE BATTERY. THE VEHICLE WAS TOWED TO HIS RESIDENCE. A TECHNICIAN STATED THAT THERE MAY BE A RECALL FOR THIS FAILURE. THROUGH RESEARCH, THE CONTACT DISCOVERED NHTSA CAMPAIGN ID NUMBER 04V110000, NHTSA ACTION NUMBER EA04003 (FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS). THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER STATED THAT THE CASE WOULD HAVE TO BE TURNED INTO THE CADILLAC LEGAL DEPARTMENT. A FEW DAYS LATER, THE CONTACT RECEIVED A LETTER STATING THAT THERE WAS INSIGNIFICANT INFORMATION THAT PROVED THERE WAS REALLY A DEFECT. THE LETTER FURTHER STATED THAT HE NEEDED AN EXPERT TO INSPECT AND TAKE PICTURES OF THE VEHICLE, IN ADDITION TO ANY WORK ORDERS. THE CONTACT BELIEVES THAT THE VEHICLE SHOULD BE REPAIRED ACCORDING TO THE RECALL. THE CURRENT AND FAILURE MILEAGES WERE 103,000.