NHTSA Complaint #10278551 — 2007 TOYOTA YARIS

TL*THE CONTACT OWNS A 2007 TOYOTA YARIS. WHENEVER THE CONTACT TURNS THE STEERING WHEEL TO THE LEFT OR RIGHT, SHE HEARS A LOUD GRINDING SOUND COMING FROM THE STEERING COLUMN. THE FAILURE WAS NOTICED WHILE DRIVING 15 MPH. SHE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE INTERMEDIATE SHAFT FAILED AND WAS A VERY COMMON ISSUE WITH THE VEHICLE. THE CONTACT WAS INFORMED THAT SINCE THE VEHICLE WAS OUT OF WARRANTY, SHE WOULD BE RESPONSIBLE FOR THE REPAIRS. THE MANUFACTURER WAS AWARE OF THE FAILURE, BUT STATED THAT THERE WAS NO RECALL. THE CONTACT BELIEVES THAT THE MANUFACTURER SHOULD BE RESPONSIBLE AND THAT A RECALL SHOULD BE ISSUED. THE FAILURE MILEAGE WAS 50,000 AND CURRENT MILEAGE WAS 55,000.