NHTSA Complaint #10278509 — 1997 JEEP GRAND CHEROKEE

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10278509
Vehicle	1997 JEEP GRAND CHEROKEE
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	May 28, 2009
Date Filed	July 28, 2009
Mileage	136,600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

TL*THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. WHILE IDLING OR DRIVING AT LOW SPEEDS, THE VEHICLE SHUTS OFF. A DIAGNOSTIC WAS PERFORMED AND THE DEALER PROVIDED THE CONTACT WITH A LIST OF POTENTIAL ISSUES AND PARTS THAT NEEDED REPLACING. THE CONTACT STATED THAT MOST OF THOSE PARTS WERE ALREADY REPLACED; THEREFORE, THEY COULD NOT BE THE SOURCE OF THE FAILURE. THE DEALER WOULD NOT TEST DRIVE THE VEHICLE DUE TO ITS AGE. THE MANUFACTURER ADVISED HER TO TAKE THE VEHICLE TO ANOTHER DEALER, BUT SHE WOULD HAVE TO PAY FOR ANOTHER DIAGNOSTIC. THE FAILURE MILEAGE WAS 136,600.

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