NHTSA Complaint #10278340 — 2003 TOYOTA SIENNA

STRUCTURE:BODY:DOOR issue reported to NHTSA

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Complaint Details

ODI Number	10278340
Vehicle	2003 TOYOTA SIENNA
Component	STRUCTURE:BODY:DOOR
Date of Incident	July 10, 2009
Date Filed	July 26, 2009
Mileage	117,123 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

AUTOMATIC SLIDING DOOR ON 2003 TOYOTA SIENNA FAILURE (PASSENGER SIDE). THE DOOR STARTED TO HAVE PROBLEMS CLOSING COMPLETELY. THE DOOR WOULD SENSE RESISTANCE AND OPEN, WHEN NO RESISTANCE WAS PRESENT DURING THE CLOSURE PROCESS. WITHIN 30 DAYS THE DOOR NO LONGER MOVES AND IS PROVING A HAZARD TO ATTEMPT CLOSURE. THERE IS NO TRUE MANUAL OVERRIDE TO OPENING OR CLOSING THE DOOR AS THE SENSORS KICK-IN. WHEN THE DOOR IS EVENTUALLY CLOSED THE DOOR RATTLES WHILE DRIVING AND WE ARE NOT SURE IF THE DOOR IS REALLY SAFE. TOYOTA OFFERS TO REPLACE ALL THE PARTS AND THE DOOR MOTOR FOR OVER $1800.00. *TR

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