NHTSA Complaint #10277911 — 2002 GMC ENVOY

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number	10277911
Vehicle	2002 GMC ENVOY
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	July 13, 2009
Date Filed	July 22, 2009
Mileage	65,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

I WAS DRIVING HOME FROM THE BEACH (SANDY HOOK NATIONAL PARK, NJ) WHEN MY SERVICE ENGINE SOON LIGHT CAME ON. I USED ON STAR TO REMOTE DIAGNOSE THE CODE, AND WAS TOLD IT WAS AN ERROR IN MY TRANSMISSION CONTROL MODULE. I IMMEDIATELY CALLED MY NEAREST SERVICE CENTER WHO INSPECTED MY TRUCK AND INFORMED ME THAT IT WAS MY TRANSMISSION LINES THAT HAD JUST SIMPLY 'CORRODED' AND THAT MY TRANSMISSION HAS ALMOST BEEN RUNNING ON NO FLUID. THIS WAS SHOCKING CONSIDERING I MAINTAIN GOOD CARE OF MY 2002 ENVOY AND HAD SEEN NO SIGN OF LEAKING TRANSMISSION FLUID BUT WAS INFORMED IT WAS SOMEHOW ALL OVER THE BOTTOM OF MY TRUCK. THEY WERE ABLE TO FIX THE LINES FOR A COST OF 690 DOLLARS, BUT I STILL FEEL THAT SOMETHING IS NOT QUITE RIGHT WITH THIS SITUATION AND HAVE TALKED TO OTHERS WITH SIMILAR ISSUES. *TR

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