NHTSA Complaint #10277626 — 1999 FORD EXPLORER

TL*THE CONTACT OWNS A 1999 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE BEGAN TO SMOKE WHEN THE TURN SIGNALS WERE UTILIZED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MULTI-FUNCTION SWITCH WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 00V072000 AND WAS ABLE TO HAVE THE MULTI-FUNCTION SWITCH REPLACED AGAIN AT THE MANUFACTURER'S EXPENSE. THE FAILURE RECURRED A THIRD TIME, BUT THE MANUFACTURER REFUSED TO ASSUME LIABILITY SINCE THE VEHICLE WAS PREVIOUSLY REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 93,113.