NHTSA Complaint #10277285 — 2003 FORD EXPEDITION ENGINE AND ENGINE COOLING:ENGINE

Complaint Details

ODI Number	10277285
Vehicle	2003 FORD EXPEDITION
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	March 17, 2009
Date Filed	July 18, 2009
Mileage	99,876 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

DRIVING FROM LAS VEGAS TO PHX WE WERE AT WICKENBERG, AZ A LOUD POP OCCURRED AND KNOCKING SOUND FROM THE ENGINE. THE SMELL OF GAS WAS PRESENT AND WOULDN'T RUN PROPERLY. THE FORD DEALERSHIP IN WICKENBERG WAS LUCKILY OPEN AND INSTRUCTED US THAT THE SPARK PLUGS HAD BLOWN OUT IN THE 1ST AND 2ND CYLINDERS. THEY DID ALSO TELL US THAT THIS OCCURS OFTEN IN AND THERE IS A TEMP FIX FOR IT. THEY TAPPED OUT THE HEAD AND INSERTED A STEEL SLEEVE FOR THOSE 2 CYLINDERS. TAKING 2 HOURS IT WAS FIXED AND WE WERE ON OUR WAY VERY HAPPY TO HAVE IT FIXED BUT NOT HAPPY AT ALL AT FORD FOR HAVING SUCH A BLATANT DESIGN FLAW. THIS NEEDS TO BE FIXED. *TR

Related Complaints for the 2003 FORD EXPEDITION

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#10412077 — July 12, 2011 — MY BEST FRIEND'S 2003 FORD EXPEDITION BLEW A SPARK PLUG OUT OF THE CYLINDER HEAD WHILE PULLING A BOAT ACROSS A HIGHWA...

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#10355193 — September 13, 2010 — TL* THE CONTACT OWNS A 2003 FORD EXPEDITION. THE CONTACT WAS TRAVELING 55 MPH WHEN THE VEHICLE STALLED WITHOUT WARNIN...

#10351251 — August 23, 2010 — SUDDEN BACKFIRE RESULTING IN SPARK PLUG EJECTION. REPLACED WITH HELICOIL KIT. *TR

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