NHTSA Complaint #10276904 — 2000 LEXUS ES300

TL*THE CONTACT OWNS A 2000 LEXUS ES300. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT NOTICED SMOKE UNDERNEATH THE HOOD. SHE ASSUMED THAT THE VEHICLE WAS OVERHEATING AND PULLED OVER TO ALLOW THE VEHICLE TO COOL DOWN. A COUPLE OF MINUTES LATER, THE VEHICLE CAUGHT FIRE AND WAS TOWED TO A BODY SHOP. THE CONTACT HAS PICTURES OF THE VEHICLE. THE BODY SHOP DOES NOT KNOW WHAT CAUSED THE FIRE. THE INSURANCE COMPANY STATED THAT THE VEHICLE WAS DESTROYED. THE DEALER COULD NOT ASSIST AND STATED THAT THERE WERE NO RECALLS FOR THE VEHICLE. THE DEALER FURTHER STATED THAT THIS INCIDENT WAS ONLY AN "ACCIDENT". THE FAILURE AND CURRENT MILEAGES WERE 114,000.