NHTSA Complaint #10276187 — 2004 CHEVROLET SUBURBAN 2500 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Complaint Details

ODI Number	10276187
Vehicle	2004 CHEVROLET SUBURBAN 2500
Component	ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Date of Incident	July 9, 2009
Date Filed	July 9, 2009
Mileage	87,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

TL*THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN 2500. THE CONTACT STATED THAT THE CLUSTER IN THE VEHICLE WAS FAULTY AND THE INSTRUMENT PANEL FAILED. AS A RESULT, THE CONTACT DOES NOT KNOW HOW FAST SHE IS DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR, WHICH WOULD COST BETWEEN $500-$600. THE MANUFACTURER STATED THAT THE WARRANTY WAS EXPIRED ON THE VEHICLE AND WOULD HAVE TO BE REPAIRED AT THE CONTACT'S EXPENSE. THERE WERE NO RECALLS FOR THE FAILURE. THE FAILURE MILEAGE WAS 87,000.

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