NHTSA Complaint #10276009 — 2008 TOYOTA 4RUNNER

MY 2008 TOYOTA 4RUNNER HAS A CLUNKING SOUND AS I AM ABOUT TO TAKE OFF FROM A COMPLETE STOP. I CAN TELL WHEN IT WILL HAPPEN BECAUSE WHEN I AM ALMOST STOPPED, WITH MY FOOT ON THE BRAKE, MY CAR FEELS LIKE IT SURGES FORWARD. I HAVE TO PUSH ON THE BRAKE PRETTY HARD TO KEEP IT FROM DOING THIS. THEN WHEN I TAKE MY FOOT OFF THE BRAKE TO PROCEED, THERE IS A "CLUNK" FROM THE BACK END. I TOOK IT TO MY TOTALLY DEALERSHIP TODAY BECAUSE IT IS STILL UNDER WARRANTY (I'VE HAD IT FOR A MONTH AND IT HAS DONE IT EVER SINCE I PURCHASED IT). THE DEALERSHIP CALLED THE TOYOTA TECHNICAL ASSISTANCE SYSTEM. THE ANSWER THEY GOT...THE CONDITION IS A NORMAL OPERATING CONDITION AND THAT NO REPAIR ATTEMPT SHOULD BE MADE. THEY SAID IT WAS THE DRIVESHAFT SLIP YOLK EXTENDING AND RETRACTING AND IS NORMAL OPERATING CONDITION OF THE VEHICLE. HERE IS MY CASE NUMBER - 091880146, REPAIR ORDER NUMBER - 13509, CASE DATE - 7/7/09, TAS HOTLINE NUMBER 1-800-233-3718. *TR