NHTSA Complaint #10275929 — 2003 FORD F-150

WHILE TRAVELING @ 65 MILES PER HOUR DOWN A HIGHWAY, THE NUMBER 3 SPARK PLUG & COIL BLEW OUT FROM THE HEAD CAUSING DAMAGE TO THE COIL & SPARK PLUG ITSELF. OUR 2003 FORD F150 SUPERCREW LARIOT PICK-UP TRUCK, WHICH IS IN EXCELLENT CONDITION, HAD TO BE TOWED. THIS IS THE FIRST TIME THIS HAS HAPPENED TO OUR VEHICLE. THE LOCAL FORD DEALERSHIP RECOMMENDED A QUICK FIX OF A SPARK PLUG INSERT AFTER THE PLUG HOLE WAS RETAPPED WHILE STATING SEVERAL TIMES THAT THERE WAS NO GUARANTEE THAT THIS WOULD WORK. ANOTHER OPTION WAS TO REPLACE THE HEADS COSTING APPROXIMATELY $2500. THE DEALERSHIP ALSO ADVISED US THAT THEY WERE AWARE OF THIS PROBLEM & HAS SEEN IT HAPPEN ON A VARIETY OF FORD VEHICLES. WE'RE EXTREMELY LUCKY THAT OUR VEHICLE DIDN'T CATCH FIRE, AS THE COIL THAT BLEW HIT THE FUEL RAIL, WHICH IS HELD IN PLACE BY TWO 8MM BOLTS. THIS EXPERIENCE IS EXTREMELY FRUSTRATING & CONCERNING TO US AS IF WE SPEND MONEY GOING THE ROUTE OF THE INSERT, IT MAY LAST FOR ONE TRIP DOWN THE ROAD & GIVE OUT. IT'S DISAPPOINTING THAT FORD ISN'T STANDING BY THEIR PRODUCT & FIXING IT APPROPRIATELY. THIS IS A WELL KNOWN PROBLEM THAT BRINGS WITH IT SEVERE SAFETY ISSUES. WE WILL NOT BE PURCHASING A FORD VEHICLE IN THE FUTURE.