NHTSA Complaint #10275785 — 2006 SUZUKI GSX-R1000

I RECEIVED A RECALL LETTER FROM SUZUKI MOTORS ABOUT MY 06 GSXR 1000. THE RECALL IS FOR THE FRAME CRACKING UNDER STRESS. I TOOK THE FRAME TO A LOCAL SUZUKI DEALERSHIP AND THEY TOLD ME THE FRAME HAD A HAIRLINE CRACK IN IT. THE SERVICE MANAGER INFORMED ME THE FRAME WAS ON THE RECALL LIST AND THAT IT MOST LIKELY SHOULD BE REPLACED. HE SENT PHOTOS OF THE FRAME TO SUZUKI MOTORS ALMOST A MONTH AND A HALF AGO. THREE WEEKS INTO THE PROCESS THEY HAD A SERVICE REP FROM THE DEALER COME TO MY HOUSE AND TOOK PICS OF THE OTHER PARTS OF MY MOTORCYCLE. I WAS TOLD THAT WAS ALL SUZUKI NEEDED TO COMPLETE THE PROCESS. THEN ANOTHER WEEK WENT PAST AND I STILL GOT NO RESPONSE BACK FROM THE DEALER SO I WENT TO THE DEALERSHIP AND THE SERVICE MANAGER GAVE ME A CHECK LIST SUZUKI HAD EMAILED HIM AND TOLD ME THEY NEEDED MORE DETAILED PICS. I WENT DOWN THE CHECK LIST AND TOOK ALL THE PICS THEY REQUESTED. ITS NOW TWO WEEKS LATER AND STILL NO ANSWER FROM SUZUKI MOTORS. THE SERVICE MANAGER TOLD ME HE SHOULD BE GETTING AND ANSWER FROM SUZUKI BY THIS WEEK. I DON'T THINK SUZUKI HAS RESOLVED THIS PROBLEM IN A VERY TIMELY MANNER AND I AM VERY FRUSTRATED. *TR