NHTSA Complaint #10275605 — 2002 HONDA ACCORD

TL*THE CONTACT OWNS A 2002 HONDA ACCORD. WHILE DRIVING 15 MPH, THE VEHICLE BEGAN TO JERK AND SLAM. THE CONTACT WAS ABLE TO SAFELY MANEUVER THE VEHICLE TO THE SHOULDER OF THE ROAD. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP AND THE TECHNICIAN STATED THAT THE TORQUE CONVERTER FAILED AND CAUSED THE TRANSMISSION FLUID TO BURN AND DESTROY THE TRANSMISSION. THE CONTACT CALLED THE LOCAL HONDA DEALER AND WAS INFORMED THAT THE TRANSMISSION WOULD HAVE TO BE REPLACED AT THE COST OF MORE THAN $3,100. NO REPAIRS HAVE YET BEEN MADE TO THE VEHICLE. THE CONTACT CALLED THE HONDA MANUFACTURER AND WAS INFORMED THAT A REPRESENTATIVE WOULD GIVE HIM A CALL BACK NEXT WEEK. THE FAILURE MILEAGE WAS 112,000 AND CURRENT MILEAGE WAS 114,000.