NHTSA Complaint #10275479 — 2007 BUICK LACROSSE

TL*THE CONTACT OWNS A 2007 BUICK LACROSSE. WHEN THE CONTACT STARTED THE VEHICLE, HE SMELLED A ROTTEN ODOR INSIDE THE PASSENGER COMPARTMENT. THE ODOR OF THE ROTTEN FUMES IS CURRENTLY MAKING THE CONTACT ILL. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY COULD NOT DETERMINE THE ORIGIN OF THE ODOR. THE VENTILATION SYSTEM WAS CLEANED AND AN ANTI MOLD CLEANER WAS PLACED IN THE VEHICLE; HOWEVER, THE SMELL STILL PERSISTS. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT NO COMPENSATION WOULD BE PROVIDED BECAUSE THE WARRANTY WAS EXPIRED. THE FAILURE MILEAGE WAS 5,000 AND CURRENT MILEAGE WAS 27,000. UPDATED 08/21/09. *LJ A TECHNICAN STATED THE ODOR WAS COMING FROM THE LEATHER SEATS. UPDATED 08/26/09 *JB