NHTSA Complaint #10275382 — 2000 FORD EXPLORER VEHICLE SPEED CONTROL

Complaint Details

ODI Number	10275382
Vehicle	2000 FORD EXPLORER
Component	VEHICLE SPEED CONTROL
Date of Incident	June 24, 2009
Date Filed	June 30, 2009
Mileage	82,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

MY 2000 FORD EXPLORER XLT CAUGHT ON FIRE FOR NO APPARENT REASON. MY DAUGHTER AND I WERE AT A FRIEND'S HOUSE, WE WERE IN THE PROCESS OF BACKING OUT OF THE DRIVE WHEN SMOKE STARTED COMING FROM UNDER THE HOOD. I PULLED THE CAR OFF TO THE SIDE OF THE ROAD AND PUT IT IN PARK AND TURNED OFF THE ENGINE, THE SMOKE GOT MUCH WORSE. MY DAUGHTER AND I GOT OUT OF THE EXPLORER JUST AS IT WAS CATCHING FIRE. WE CALLED 911, THE CAR WAS A TOTAL LOSS. THE WHOLE INCIDENT IS UNBELIEVABLE, WE ARE SHOCKED. MY INSURANCE ADJUSTER INFORMED ME THAT IT WASN'T UNCOMMON AND MENTIONED SOMETHING ABOUT A RECALL ON THE CRUISE CONTROL. I BOUGHT MY EXPLORER IN INDIANA, BUT HAVE MOVED TO TENNESSEE. I NEVER RECEIVED A RECALL, I'M STILL WAITING ON MY INSURANCE COMPANY TO GET BACK WITH ME. *TR

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