NHTSA Complaint #10275326 — 2007 FLEETWOOD SARATOGA

TO WHOM IT MAY CONCERN: I HAVE BEEN TRYING TO GET MY FOLDING TRAILER (SARATOGA 2007) REPAIRED FOR OVER A MONTH NOW, AND THE DEALERSHIP RUTHRAUFF RV IN TUCSON, AZ. 85705 (520) 887-1101, SAYS THE FLEETWOOD FOLDING TRAILERS INC. SOMERSET, PA. (814) 445-9661 HAS NO PARTS TO FIX IT (WHIFFLE-TREE) AND THE PARTS (NUTS) INSIDE. THE PROBLEM IS THE POWER ROOF LIFT SYSTEM, LAST MONTH MAY WE WERE ON A CAMPING TRIP TO SEDONA, AZ. WHEN WE ARRIVED AT THE CAMP SITE, THE TRAILER WOULD NOT GO UP; IT WOULD GO UP ABOUT A FEET AND THEN SLAM BACK DOWN. OF COURSE, I HAD TO CANCEL OUR TRIP, AND TAKE THE TRAILER TO OUR DEALERSHIP TO BE REPAIRED. THE TRAILER WAS THERE FOR THREE WEEKS. THE DEALERSHIP CALLED ME TO SAY THEY CAN NOT GET THE PARTS TO REPAIR IT, SO COME UP AND GET IT. NOW WHAT? I HAVE A CAMPING TRAILER I CAN NOT USE. IT IS (2) YEARS OLD AND I'VE ONLY USED IT (4) TIMES. THE POWER ROOF LIFT SYSTEM HAS RECALL # 07V-464. WHAT ARE MY OPTIONS? PLEASE CONTACT ME OR THE DEALERSHIP AND LET US KNOW. *TR