NHTSA Complaint #10275124 — 2007 SATURN OUTLOOK

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10275124
Vehicle	2007 SATURN OUTLOOK
Component	STEERING
Date of Incident	June 7, 2009
Date Filed	June 27, 2009
Mileage	21,833 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

POWER STEERING FAILS ON MY 2007 SATURN OUTLOOK. DEALER HAS ATTEMPTED TO FIX IT 3 TIMES BUT FAILED. IT'S CURRENTLY AT DEALER NOW FOR THE 4TH ATTEMPT. IT'S BEEN THERE FOR THE LAST 21 DAYS. I NEVER KNOW WHEN STEERING IS GOING TO FAIL. IT USED TO ONLY FAIL WHEN I WENT THROUGH PUDDLES BUT NOW IT DOES IT EVEN ON A DRY DAY. I HAVE ALMOST HIT TELEPHONE POLES, TREES, CARS AND PEOPLE. IT'S VERY DANGEROUS AND SOMEONE IS GOING TO GET HURT OR KILLED IF SATURN CANNOT FIX THIS PROBLEM. I DROPPED CAR OFF ON JUNE 7, 2009 WITH NO POWER STEERING. THEY RETURNED IT TO ME ON JUNE 25. I DROVE ONLY A FEW MILES BEFORE THE STEERING FAILED AGAIN. LUCKILY, I WAS TURNING INTO PARKING LOT AT THE TIME SO I WAS NOT GOING THAT FAST. I ALMOST WENT UP SIDEWALK AND INTO A TREE. THE CAR HAD TO BE TOWED FROM PARKING LOT. *TR

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