NHTSA Complaint #10275025 — 2002 FORD WINDSTAR

TL*THE CONTACT OWNS A 2002 FORD WINDSTAR. AFTER STARTING THE VEHICLE ONE MORNING, ALL OF THE INSTRUMENT PANEL LIGHTS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO A DEALER ON TWO OCCASIONS, BUT THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. ONE MONTH LATER, THE SPEEDOMETER AND FUEL LIGHTS STOPPED ILLUMINATING. THE CONTACT WAS UNABLE TO DETERMINE HOW FAST HE WAS DRIVING OR HOW MUCH FUEL WAS IN THE VEHICLE. HE TOOK THE VEHICLE BACK TO THE DEALER AND THEY REPLACED THE ACM MODULE. THEY ALSO REPLACED AN INSTRUMENT PANEL SENSOR, WHICH REPAIRED MOST OF THE FAILURES. THE ABS LIGHT AND TRACTION LIGHT ARE STILL ILLUMINATED. THROUGH RESEARCH, THE CONTACT FOUND NUMEROUS COMPLAINTS OF OTHER CONSUMERS WITH THE SAME VEHICLE THAT WERE EXPERIENCING IDENTICAL FAILURES. HE BELIEVES THAT THIS IS A MANUFACTURER DEFECT AND A RECALL SHOULD BE ISSUED. THE FAILURE MILEAGE WAS 100,000 AND CURRENT MILEAGE WAS 126,000.