NHTSA Complaint #10274973 — 1999 HONDA ODYSSEY

TL*THE CONTACT OWNS A 1999 HONDA ODYSSEY. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT NOTICED SMOKE COMING FROM THE STEERING COLUMN. ALL OF THE INSTRUMENT PANEL LIGHTING ILLUMINATED. WHILE CONTINUING TO DRIVE, THE VEHICLE BEGAN TO STALL AND JERK AS IF IT WOULD SHUT OFF. THE CONTACT WAS ABLE TO SAFELY MANEUVER THE VEHICLE TO HER DESTINATION. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP AND INSPECTED BY A TECHNICIAN, WHO DETERMINED THAT THE IGNITION SWITCH WAS FAILING AND THE WIRES WERE MELTING. THE VEHICLE WAS REPAIRED AT THE COST OF $150. THE CONTACT CALLED THE HONDA MANUFACTURER AND WAS INFORMED THAT NO COMPENSATION OR REPLACEMENTS WOULD BE MADE BECAUSE THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO A RECALL. THE NHTSA CAMPAIGN ID NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 142,150 AND CURRENT MILEAGE WAS 142,260.