NHTSA Complaint #10274715 — 2000 JEEP GRAND CHEROKEE

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10274715
Vehicle 2000 JEEP GRAND CHEROKEE
Component VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Date of Incident
Date Filed
Mileage 60,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IA

Consumer Description

WE OWN A 2000 JEEP GRAND CHEROKEE LAREDO. IT JUST STARTED BLOWING COLD AIR ONLY OUT OF THE DRIVERS SIDE VENTS AND HOT AIR OUT OF THE PASSENGERS SIDE VENTS. WE UNDERSTAND IT IS A BLEND DOOR MALFUNCTION WHICH IS WIDESPREAD AMONG 1998-2004 JEEP GRAND CHEROKEE OWNERS. WE CALLED OUR LOCAL JEEP DEALER AND THEY ESTIMATED IT WOULD COST BETWEEN $800 AND $2000 TO FIX AS THEY WOULD HAVE TO PULL THE ENTIRE DASH OUT OF THE CAR. THIS IS SIMPLY UNACCEPTABLE FOR AN OWNER TO HAVE TO PAY ALL OF THIS MONEY TO REPAIR A MANUFACTURING DEFICIT IN THE ORIGINAL DESIGN. ABOUT EVERY JEEP OWNER WE KNOW HAS FACED THIS PROBLEM. WE FEEL YOU SHOULD DEMAND THAT JEEP RECALLS ALL OF THE JEEPS AND FIX THEM AT THEIR EXPENSE. *TR

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