NHTSA Complaint #10274342 — 2001 VICTORY V92DC DELUXE CRUISER

MOTORCYCLE (2001 VICTORY V-92 DELUX CRUISER) STARTED HESITATING, CUTTING OFF, RUNNING ROUGH AS THOUGH IT IS RUNNING OUT OF GAS AT NORMAL AND ESPECIALLY AT HIGHWAY SPEEDS, 60-65 MPH. NO REASON FOUND FOR FAILURE. FAILURE UNPREDICTABLE WITH NO CAUSE-EFFECT RELATIONSHIP FOUND. PROBLEM SEEMS TO GET WORSE DURING ACCELERATION. ACCELERATION NOT POSSIBLE TO AVOID TRAFFIC OR TO MANEUVER OFF THE ROAD IF IN THE LEFT LANE OF A HIGHWAY. ALSO BIKE COULD LOOSE TRACTION AND SKID WITH THE ENGINE OFF AT HIGHWAY SPEEDS OR LOWER. BIKE TAKEN IN TO A FACTORY AUTHORIZED DEALER FOR CHECK AND REPAIR ON FEB. 12, 2009. A TUNE-UP SERVICE WAS PERFORMED, SPARK PLUG, FUEL FILTER, OIL CHANGE, QUICKDISC, FUELFEED,MALE,TEE. AN O-RING, OIL FILTER, AT A COST OF $574.67. AFTER ABOUT 60 MILES OF RIDING, THE BIKE FAILED WITH THE SAME SYMPTOM ON OR ABOUT MARCH 15. BIKE TAKEN BACK ON MARCH 20TH. DEALERSHIP CHECKED BIKE THOROUGHLY AND DISCOVERED THE NEGATIVE BATTERY CABLE WAS LOOSE. THEY TIGHTENED IT AND THE BIKE SEEMED TO RUN SMOOTHLY. AFTER ABOUT 20 OR 30 MILES, THE BIKE FAILED AGAIN ON HIGHWAY 220 IN ASHEBORO, NC. BIKE NEVER RAN RIGHT UNTIL I GOT HOME AND PARKED IT. BIKE TAKEN BACK APRIL 3RD. DEALER REPLACED STATOR AND VOLTAGE REGULATOR WHICH THEY STATED WAS BAD. $771.27. BIKE BROKE DOWN AGAIN AFTER ABOUT 60 MILES ON OR ABOUT MAY 13TH. TOOK BACK TO DEALER AGAIN. DEALER CONTACTED MANUFACTURE TECH SERVICE AND WAS TOLD THE ECU WAS PROBABLY BAD. ECU UNIT WAS ORDERED AND INSTALLED AT A COST OF $502.00. BIKE WAS TESTED FOR 40 OR 50 MILES WITH NO INCIDENT. I RECEIVED BIKE BACK ON JUNE 11TH, RODE IT ONE DAY FOR APPROXIMATELY 20 MILES AND THE BIKE FAILED AGAIN WHILE RIDING ON JUNE 12TH EXPERIENCING A NEAR ACCIDENT AFTER BIKE STALLED OUT AT INTERSECTION WITH ONCOMING TRAFFIC TO MY RIGHT. BIKE RETURNED AGAIN TO DEALERSHIP. STORE MANAGER GAVE ME CONTACT NUMBER TO CALL FOR MANUFACTURE CUSTOMER SERVICE FOR SOME GUIDANCE AND REMEDY. CALLED THEM AND WAS ONLY REFERRED BACK TO THE DEALERSHIP(RUN AROUND) WILL NOT RIDE BIKE. *TR