NHTSA Complaint #10274173 — 1997 CADILLAC SEVILLE

TL*THE CONTACT OWNS A 1997 CADILLAC SEVILLE. THE CONTACT WAS INFORMED THAT HIS VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V110000; HOWEVER, THE DEALER STATED THAT THE RECALL HAD EXPIRED. THE DEALER DID NOT WANT TO MAKE ANY REPAIRS. LESS THAN 72 HOURS LATER, THE VEHICLE CAUGHT FIRE UPON STARTING. FLAMES APPEARED UNDER THE HOOD AND WERE EXTINGUISHED WITH A FIRE EXTINGUISHER. THE DEALER STATED THAT THEY WOULD NOT TOUCH THE VEHICLE DUE TO THE FIRE. A CLAIM WAS FILED WITH THE MANUFACTURER, WHICH WAS ESCALATED TO HIGHER AUTHORITIES. THE CONTACT IS AWAITING A CALL BACK. THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 144,000.