NHTSA Complaint #10273662 — 1999 FORD CONTOUR STRUCTURE

Complaint Details

ODI Number	10273662
Vehicle	1999 FORD CONTOUR
Component	STRUCTURE
Date of Incident	June 5, 2009
Date Filed	June 12, 2009
Mileage	40,090 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL*THE CONTACT OWNS A 1999 FORD CONTOUR. APPROXIMATELY SIX MONTHS AGO, THE CONTACT NOTICED THAT THE DASHBOARD WAS FALLING APART IN HER VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. SHE FIRST NOTICED THE ISSUE WHEN THE DEFROST VENT WAS BEGINNING TO PUSH OUTWARD DUE TO THE BENDING OF THE DASHBOARD. WHEN THE GLOVE BOX IS OPENED, IT FALLS TO THE FLOOR BECAUSE THE ENTIRE DASHBOARD HAS SHIFTED. THERE WAS NO IMPACT TO THE OUTSIDE OR PASSENGER COMPARTMENT OF THE VEHICLE PRIOR TO THE FAILURE. THE FAILURE MILEAGE WAS 40,090.

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