NHTSA Complaint #10273589 — 2001 SATURN LS

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS issue reported to NHTSA

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Complaint Details

ODI Number	10273589
Vehicle	2001 SATURN LS
Component	ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
Date of Incident	March 10, 2007
Date Filed	June 12, 2009
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ND

Consumer Description

TL*THE CONTACT OWNS A 2001 SATURN L SERIES. WHILE DRIVING 25 MPH, THE CONTACT HEARD A CLICKING NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE TIMING CHAIN FAILED. THE VEHICLE WAS REPAIRED AT THE COST OF $950. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT A TECHNICAL SERVICE BULLETIN WAS OPEN FOR THE FAILURE THAT HE WAS EXPERIENCING; HOWEVER, HE WOULD HAVE TO PAY FOR THE REPAIR. THE CONTACT CALLED THE MANUFACTURER BACK WHEN A RECALL WAS ISSUED FOR THE TIMING CHAIN FAILURE AND WAS INFORMED THAT NO COMPENSATION WOULD BE PROVIDED BECAUSE HIS VIN WAS EXCLUDED FROM THE RECALL. THE NHTSA CAMPAIGN ID NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 60,000 AND CURRENT MILEAGE WAS 80,000.

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