NHTSA Complaint #10273522 — 2009 FORD EDGE

SERVICE BRAKES, HYDRAULIC issue reported to NHTSA

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Complaint Details

ODI Number	10273522
Vehicle	2009 FORD EDGE
Component	SERVICE BRAKES, HYDRAULIC
Date of Incident	March 25, 2009
Date Filed	June 11, 2009
Mileage	4,020 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

TL*THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT STATED THAT THE SUSPENSION WAS FAULTY AND THE BRAKES FAILED. WHEN SHE DEPRESSED THE BRAKE PEDAL AT 8 MPH, SHE HEARD A LOUD GRINDING NOISE AND THE VEHICLE WOULD NOT STOP. IF THE ABS HAD NOT ENGAGED, SHE WOULD HAVE BEEN UNABLE TO STOP COMPLETELY. THE DEALER TEST DROVE THE VEHICLE AND COULD NOT FIND ANY FAILURES. THE CONTACT INFORMED THEM THAT THE SUSPENSION NEEDED TO BE REPAIRED FIRST AND THEN THE VEHICLE SHOULD BE TEST DRIVEN AT OVER 40 MPH IN ORDER TO DUPLICATE THE FAILURE. THE DEALER INFORMED THE CONTACT NOT TO BRING THE VEHICLE BACK. THE FAILURE MILEAGE WAS 4,020.

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