NHTSA Complaint #10272584 — 1993 JEEP GRAND CHEROKEE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10272584
Vehicle	1993 JEEP GRAND CHEROKEE
Component	STEERING
Date of Incident	May 20, 2009
Date Filed	June 1, 2009
Mileage	131,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL*THE CONTACT OWNS A 1993 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE STEERING SUDDENLY FAILED IN HER VEHICLE WHILE DRIVING AWAY FROM HER RESIDENCE. THE BOLT THAT CONNECTS THE ENTIRE GEAR BOX EXPLODED. THE VEHICLE WAS INSPECTED BY A MECHANIC AND THE CONTACT WAS INFORMED THAT AN ENTIRELY NEW GEAR BOX AND A NEW STEERING COLUMN WERE NEEDED. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 93V210000 (STEERING:WHEEL AND HANDLE BAR), ALTHOUGH THE FAILURES WERE IDENTICAL. THE DEALER WOULD NOT ASSIST. THE VEHICLE WILL BE REPAIRED AT THE CONTACT'S EXPENSE. THE FAILURE AND CURRENT MILEAGES WERE 131,000.

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