NHTSA Complaint #10272539 — 1997 BUICK LESABRE

TL*THE CONTACT OWNS A 1997 BUICK LESABRE. WHEN THE CONTACT STARTED THE VEHICLE, IT SPUTTERED, JUMPED, BACKFIRED, AND SHUT OFF. THE VEHICLE EMITTED A LARGE AMOUNT OF FUMES AND SMELLED OF GASOLINE. SHE NOTICED THAT THE CATALYTIC CONVERTER WAS ORANGE AND HAD THE VEHICLE TOWED TO A REPAIR SHOP. THE MECHANIC STATED THAT THE IGNITION MODULE NEEDED TO BE REPLACED. THE MODULE WAS REPLACED, BUT ONLY LASTED FIVE DAYS. THE FAILURE RECURRED AND THE MECHANIC TOWED HER VEHICLE TO THE SHOP. THE MANUFACTURER STATED THAT HER VIN WAS NOT INCLUDED IN A RECALL; THEREFORE, THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIRS. THE FAILURE MILEAGE WAS 172,000.