NHTSA Complaint #10270157 — 1999 CHRYSLER LHS

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10270157
Vehicle	1999 CHRYSLER LHS
Component	STEERING
Date of Incident	January 10, 2009
Date Filed	May 28, 2009
Mileage	91,464 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

ME AND MY WIFE HAVE A 1999 CHRYSLER LHS WITH SOME SERIOUS STEERING ISSUES!!! I WAS TOLD TO NOTIFY YOU DO TO THE EXTENSIVE REPORTS OF PRIOR LH SERIES STEERING ISSUES. WE HAVE OWNED THE CAR FOR ONE YEAR, IT HAS 91,000 MILES ON IT. WHEN YOU TURN TO THE LEFT PAST CENTER THE STEERING ALMOST COMPLETELY STOPS WORKING. THIS IS VERY DANGEROUS WHEN DRIVING. WE HAVE TAKEN IT TO THE DEALER AND EXPLAINED THE SITUATION. THEY SAID THEY HAD TO DRIVE IT FOR $45, WHICH IS A JOKE CONSIDERING YOU COULD BARELY TURN IT LEFT JUST SITTING THERE. WE WENT AHEAD AND LET THEM AND THEY INFORMED US THE STEERING RACK WAS FAILING, AND IT WOULD COST $1200 TO FIX. THE STEERING IS ALMOST COMPLETELY USELESS NOW, UNLESS I'M DRIVING IN THE INDY 500. I HAVE ORDERED A STEERING RACK AND WILL INSTALL IT MYSELF FOR $275. THE BAD STEERING RACK IS STILL IN THE CAR NOW. *TR

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