NHTSA Complaint #10270123 — 2003 FORD EXPLORER

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10270123
Vehicle 2003 FORD EXPLORER
Component ENGINE AND ENGINE COOLING:ENGINE
Date of Incident
Date Filed
Mileage 60,720 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

NO NOISE/WARNING. THE CAR HAD BILLOWING BLACK SMOKE COMING FROM UNDER THE HOOD. ON INSPECTION OIL WAS GUSHING FROM A VALVE AT THE BACK OF THE ENGINE AND BURNING, IT NEARLY BURST INTO FLAMES. IT WAS TOWED TO A LOCAL MECHANIC, WHO FOUND THE TIMING CHAIN HAD BROKEN, SLASHING A VALVE COVER AND CUTTING INTO THE BACK OF THE ENGINE. IT CAN BE FIXED FOR $3,000 PLUS TAX ESTIMATE, BUT THE FORD DEALERSHIP RECOMMENDS AGAINST THIS AND SAYS IT NEEDS A NEW ENGINE /REFURBISHED ENGINE $5,000 PLUS TAX. FORD REFUSE TO ACCEPT THIS IS A DEFECT, DESPITE MULTIPLE COMPLAINTS I HAVE SEEN ON THE INTERNET. THE CAR WAS A FORD EXPLORER 2003 WITH ONLY 60,720 ON THE CLOCK. I BOUGHT IT NEW AND MAINTAINED IT WELL. I STILL HAVE PAYMENTS ON IT SO AM SELLING IT FOR $2000 TO COVER THE PAYMENTS. IT WAS A $34,000 CAR. *TR

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