NHTSA Complaint #10270123 — 2003 FORD EXPLORER
ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 10270123 |
| Vehicle | 2003 FORD EXPLORER |
| Component | ENGINE AND ENGINE COOLING:ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 60,720 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
NO NOISE/WARNING. THE CAR HAD BILLOWING BLACK SMOKE COMING FROM UNDER THE HOOD. ON INSPECTION OIL WAS GUSHING FROM A VALVE AT THE BACK OF THE ENGINE AND BURNING, IT NEARLY BURST INTO FLAMES. IT WAS TOWED TO A LOCAL MECHANIC, WHO FOUND THE TIMING CHAIN HAD BROKEN, SLASHING A VALVE COVER AND CUTTING INTO THE BACK OF THE ENGINE. IT CAN BE FIXED FOR $3,000 PLUS TAX ESTIMATE, BUT THE FORD DEALERSHIP RECOMMENDS AGAINST THIS AND SAYS IT NEEDS A NEW ENGINE /REFURBISHED ENGINE $5,000 PLUS TAX. FORD REFUSE TO ACCEPT THIS IS A DEFECT, DESPITE MULTIPLE COMPLAINTS I HAVE SEEN ON THE INTERNET. THE CAR WAS A FORD EXPLORER 2003 WITH ONLY 60,720 ON THE CLOCK. I BOUGHT IT NEW AND MAINTAINED IT WELL. I STILL HAVE PAYMENTS ON IT SO AM SELLING IT FOR $2000 TO COVER THE PAYMENTS. IT WAS A $34,000 CAR. *TR
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